You will need your physical receipt, packing slip, or the digital version found in your Best Buy account . Dealing with "Opened" Laptops
Don’t forget the USB-C power adapter and charging cable.
Before handing over your laptop, you sign out of iCloud and "Find My" and erase all personal data. Best Buy may refuse a return if the device is still "Activation Locked" to your Apple ID, as they cannot resell a locked device. Best Buy Return & Exchange Policy best buy apple laptop return policy
All boxes, inserts, and manuals should be included.
You can initiate a return through the Best Buy Return Center to print a prepaid shipping label. Critical Safety Step: Reset Your Mac You will need your physical receipt, packing slip,
To qualify for a full refund, your MacBook must be returned in "like-new" condition. This includes:
If you are a member of their loyalty programs, you may have significantly more time to make a decision: Best Buy may refuse a return if the
This is the fastest method. Bring the laptop and your receipt to the Customer Service desk at any Best Buy location .