Best Buy Mobile Return Policy May 2026

Pre-owned and Geek Squad Certified Refurbished phones fall under the same . If you'd like to know more, I can help you with: How to avoid the restocking fee The process for returning a phone by mail How to check if your item is "Final Sale" What part of the policy Best Buy Return & Exchange Policy

Unlike other items that offer 60-day returns for My Best Buy Plus/Total members, all customers are limited to 14 days for activatable devices. best buy mobile return policy

Prepaid phone returns are generally exempt from this fee if returned within the 14-day window. Pre-owned and Geek Squad Certified Refurbished phones fall

//www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014">Best Buy Mobile Return Policy as of early 2026 : 1. Key Return Policies for Phones (2026) best buy mobile return policy