Blind Spots: Why We Fail To Do What's | Right And...

We hold people less accountable for unethical actions when they are carried out through third parties or "outsourced." How to Close the Gap

The authors suggest that to improve ethical outcomes, we shouldn't just "try harder." Instead, we need to: Blind Spots: Why We Fail to Do What's Right and...

Instead of assuming we are perfectly ethical, we should acknowledge our biases so we can actively guard against them. We hold people less accountable for unethical actions

This book, by Max H. Bazerman and Ann E. Tenbrunsel , explores the gap between how we think we will behave in ethical situations and how we actually behave when the pressure is on. Tenbrunsel , explores the gap between how we

We have a tendency to overlook the unethical behaviour of others when it is in our interest to remain ignorant (e.g., a manager ignoring a top salesperson's shady tactics).

This occurs when the ethical aspects of a decision disappear from view, often because they are masked by "business" goals, "legal" requirements, or "efficiency" metrics.

Recognize that you will be tempted in the moment and set "pre-commitment" strategies.