from the general public . Their business model focuses on rent-to-own agreements and the sale of items they have acquired through their own supply chains.
Rent-A-Center sells "previously rented" (used) appliances that were returned by former customers.
: These pre-owned items are typically offered at a lower price than new merchandise. Customer Trade-In and Exchange Programs does rent a center buy used appliances
: For example, refrigerators are deep-cleaned to remove grime and odors, and ranges are inspected for missing parts or cosmetic dings.
: Before being resold, these items undergo a rigorous restoration process to ensure they are in "like-new" condition . from the general public
: Launched in March 2024, this program allows eligible customers to exchange their current rental for a different qualifying product within the first six months of their agreement.
Current customers have options to "trade in" or exchange their existing rental items under specific conditions: : These pre-owned items are typically offered at
While they do not buy appliances directly from consumers, they do manage used inventory in specific ways:
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