If you cannot find the specific "TNK" file or need help with a download:
To download technical documentation and software for HVAC systems, users typically access compressed .zip folders containing Installation and Operation Manuals (IOMs), Sales Brochures, or control software like Prism 2 . 🛠️ How to Download AAON Technical Files
: Visit the individual Product Page for your unit to find specific literature download links. 💻 Downloading Control Software (Prism 2) If you are looking for software controllers and hex files: Download AAON TNK zip
: Clicking the link will trigger the download of a .zip folder containing all relevant manuals for that unit.
: Reps can submit assistance requests via My AAON. If you cannot find the specific "TNK" file
: Updated Prism 2 Hex Files are also available as separate downloads for updating controller firmware. 📞 Technical Support
You can find and download manual packages directly from the official AAON Resources page: : Reps can submit assistance requests via My AAON
: Call 866-918-1100 (Mon–Fri, 7 AM – 5 PM CT). Factory Tech Support : Call 918-382-6450 .