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: Triggering a workflow via an Inbound REST API call to automate fulfillment when an external system creates a record.
: Programmatically starting workflows for a batch of records after an import.
The API primarily revolves around three key server-side classes:
: A critical GlideRecord method that determines if database actions should trigger associated business rules and workflows. Common Use Cases
: Manages the runtime state and execution details of a specific workflow instance. Key API Methods
: Used to access definitions and configurations of specific workflows.
: The main class used to initiate and manage workflow instances.
: Adding a "Restart Workflow" button on a form that uses script to cancel and re-trigger a process. Best Practices
: Triggering a workflow via an Inbound REST API call to automate fulfillment when an external system creates a record.
: Programmatically starting workflows for a batch of records after an import.
The API primarily revolves around three key server-side classes:
: A critical GlideRecord method that determines if database actions should trigger associated business rules and workflows. Common Use Cases
: Manages the runtime state and execution details of a specific workflow instance. Key API Methods
: Used to access definitions and configurations of specific workflows.
: The main class used to initiate and manage workflow instances.
: Adding a "Restart Workflow" button on a form that uses script to cancel and re-trigger a process. Best Practices